Terms of service

Terms & Conditions

Please read this document carefully as it contains very important information regarding the usage of our services, limitations and exclusions, your rights and obligations that might apply to you.

General

These Terms & Conditions apply to products purchased via www.uwoodloveit.com or placed through Social Media, or offline on phone or chat or through our Customer Service Team which are all assets of U Wood Love It LLP, company owning and operating www.uwoodloveit.com.

By accessing this website www.uwoodloveit.com, we assume you accept these terms and conditions. Do not continue to use www.uwoodloveit.com if you do not agree to take all of the terms and conditions stated on this page.

The websites is a platform that facilitates the online sale and purchase of merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to you.

www.uwoodloveit.com has the right to change or discontinue any service at any time, without notice. www.uwoodloveit.com may add or modify the procedures, modes, processes or conditions of purchase at any time. www.uwoodloveit.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

Ownership

This website is owned and operated by U Wood Love It. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors creative wooden décor and kids learning products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

User Guidelines

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key Commercial Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

Return and refund policy

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and taxes is available on the payments page.

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 10 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: a) Damaged products b) Customised Products c) Products bought during special sales ( Christmas, New year, etc.)

Refunds are processed to the original form of payment within 3-5 working days after receipt of the product.

Right to change offering

We may, without prior notice, change the Services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties & Responsibility for services and products

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for the shipment of repaired or replaced products to the customer and the customer will be responsible for the return shipment of the product to us.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of U Wood Love It. Except as explicitly provided herein, nothing in these terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Product Information

In case you receive a damaged product, please get in touch with our Customer Service Team on +91 80762 26353 (10AM-7PM) or write to us at info@uwoodloveit.com will be assessed and a solution will be offered. The product may be replaced or another corrective measure may be taken to address the issue.

In case the product is out of stock; our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders, the refund will be processed directly into your debit/credit card or online account. Refunds are processed to the original form of payment within 3-5 working days and the money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash on Delivery (COD) payments, there will be no refund given as no payment was received by us.

We do not provide any other installation services for products available on the portal. We provide clear written instructions for self-installation of each product (Wherever applicable).

U Wood Love It has made every effort to display as accurately as possible the colors and images of its products that appear on the website. We cannot guarantee that your computer monitor’s display of any color will be accurate. U Wood Love It reserves the right but is not obligated, to limit the sales of its products to any person, geographic region, or jurisdiction. U Wood Love It may exercise this right on a case-to-case basis. We reserve the right to limit the quantities of any products or services that it offers. All descriptions of products or product pricing are subject to change at any time without notice, at U Wood Love It's sole discretion. U Wood Love It does not warrant that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations.

Ownership of intellectual property, copyrights, and logos

You recognize and agree that by uploading any content (including, but not limited to designs, images, fonts, artworks, interfaces, text, and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed on the website.

Right to suspend or cancel the user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

You agree to indemnify and hold U Wood Love It harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall U Wood Love It , be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, U Wood Love It assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

No Resale

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, and use of the website or access to the site without www.uwoodloveit.com written consent.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Governing law

All claims, differences, and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and U Wood Love It shall be subject to the exclusive jurisdiction of the courts at Greater Noida and you hereby accede to and accept the jurisdiction of such courts.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

Customer Service Contact Number: +91 80762 26353 Email: Info@uwoodloveit.com